18 be Privacy Policy — How Your Personal Information Is Kept Secure

When you register on the 18 be platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may also be requested for identity verification purposes. Payment method details, such as mobile banking numbers, are collected for financial transactions. Additionally, your device type, IP address, browser information, and activity logs on the platform are recorded automatically. We only collect information that is genuinely necessary to provide our services — no excess data is collected.

Collected information is primarily used to manage your account, process transactions, and provide customer support. This information is used to verify your identity and prevent fraud. Data is also analyzed to ensure platform security and detect suspicious activity. Usage patterns are reviewed to improve your experience and customize services according to your preferences. We never sell your information to third parties or use it for advertising purposes.

18 be does not sell or rent your personal information to any third parties. Limited information may be shared with trusted payment gateway partners for payment processing, but they are also bound by strict confidentiality agreements. In cases of legal obligations or valid requests from government authorities, information may be provided in accordance with applicable law. Information may be shared with regulatory bodies when required to investigate fraud or illegal activity. Any such sharing is always limited to the minimum necessary information.

Our platform uses cookies to manage sessions and remember user preferences. No tracking cookies other than essential ones are activated without your consent. You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the platform. We do not use any third-party advertising trackers or cross-site tracking technologies.

To protect your information, 18 be uses industry-standard SSL encryption and secure server infrastructure. Sensitive data such as passwords and payment details are always stored in encrypted form. Regular security audits are conducted to prevent unauthorized access to our systems. Only authorized personnel have limited access to your information when required for specific tasks. In the event of any security breach, we will promptly notify affected users and take the necessary steps.

You have the right to view, correct, and request deletion of the information we hold about you. You may request a copy of your information at any time through our support team. If you believe your information is being processed incorrectly, you have the right to object. After account closure, you may request deletion of your information beyond what is required by legal obligations. We endeavor to process all valid requests as quickly as possible and within a maximum of 30 business days.

Your information is stored in our systems for as long as your account is active. Even after account closure, financial transaction records are retained for a specified period as required by law. Certain log data may be kept for a limited time for security and fraud prevention purposes. Once the required retention period ends, data is securely deleted or anonymized. We never retain data beyond what is necessary and strictly follow the principle of data minimization.

For any questions or concerns regarding the privacy policy, please contact us at: [email protected]. We may update this policy from time to time, and users will be notified in advance of any significant changes. The latest version will always be available on this page, with the date of the last update noted at the top. Continued use of the platform will be considered acceptance of the updated policy. We recommend that you visit this page regularly and stay informed of any changes.